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King_YueFei's avatar
King_YueFei
Seasoned Novice
3 years ago

Re: 500

Tried that already and did not work. For some unknown reason it’s back working again. Still getting kicked off after 30 minutes or so, but at least I’m back in the game.

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @King_YueFei 

    Are you playing on a data connection or are you connected to a home network?

  • King_YueFei's avatar
    King_YueFei
    Seasoned Novice
    3 years ago

    Currently playing on a net work, however, plugged into ethernet cable instead of wirelessly. Will try a data connection using my phone as a hotspot to see if I still have the same issue. Thanks!

  • Several of us on different worlds had the same connection issue, so it's not a problem on the users end. And now the I can connect again, the "add funds" button in the game doesn't work for several of us. It goes to the wrong screen repeatedly.

    If it's more than one person on more than 1 world, it's sounds like an EA issue.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Zorkahn 

    This is something you should post in the the forums here. Unfortunately, it's not something we can help with through Answers HQ.

  • Thanks for the link. I also filed a bug report. But before you have someone clear cache and check for problems with their set up, you might want to see if it's an EA issue. All the problems I have had with access and funding, it has never been my set up causing the issue. It was usually right after an EA update.

  • @EA_Aljo hello there!
    I have the same issue and ive tried another connection than home network and the issue still not sloved yet,
    may you help please

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