@theUSpopulation I see, for the next step can you wipe your Origin local cache?
You can find the steps on this page: https://help.ea.com/en-au/help/origin/origin/origin-my-games-list-is-blank/
@EA_David wrote:
@theUSpopulation Thanks for the post. Outside of the game, does your Origin work without issue?
Can you try grabbing Mass Effect 2 from the store and see if this works?
If it does, can you try restarting your system with a Clean Boot, then launch the game without launching any other programs, then check again?https://help.ea.com/uk/help/faq/how-to-clean-boot-your-pc/
Thanks.
@EA_David No, Origin does not seem to be working. It also has a blank screen. Picture for reference.
Edit: I preformed a clean boot and it fixed this problem with Origin outside of the game, but my original problem still remains an issue.
Community AdminThanks for the update. Can you make sure that both Origin and the game are added to your firewall exceptions lists?
It may also help to try temporarily disabling your anti-virus as a test, in case this is a factor here.
Community Admin@theUSpopulation I see, for the next step can you wipe your Origin local cache?
You can find the steps on this page: https://help.ea.com/en-au/help/origin/origin/origin-my-games-list-is-blank/
@EA_David wrote:
@theUSpopulation I see, for the next step can you wipe your Origin local cache next?
You can find the steps on this page: https://help.ea.com/en-au/help/origin/origin/origin-my-games-list-is-blank/
@EA_David
Sorry for the late reply but that did not work either.
