Can't find Titanfall 2 product code
I bought Titanfall 2 on steam recently. I apparently need to use a product code to link it to my origin account before I can actually play, but I haven't been able to locate it. I haven't gotten an e...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey @jump521.
Were you asked to run through any sort of troubleshooting steps at all when you contacted EA Help or Steam? If so, what sort of steps have you had the chance to try so far?
/Kent
I haven't been told any specific ones, but i tried the generic ones like verifying integrity of files, redownloading the whole game, reloging into Origin, etc. As far as i know, i have tried everything that I can.
- EA_Kent
Got it, thanks!
What happens if you start up your PC in a Clean Boot before you launch Titanfall 2? If there's something else running on the PC that may be causing this a Clean Boot might help to get around it.
For more details on how you can set one up check out the EA Help website. Let me know how that goes once you've had a chance to give it a try.
/Kent
Unfortunately, Clean Booting didn't fix the issue. I have considered asking for money return and re-buying the game.
- EA_Kent
Thanks for giving that a shot.
When you have a chance I'd recommend reaching out to the EA Help team so they can take a look at your account. This might be something they can fix from their side.You can find more information on how to create a case with them over at the EA Help website. If you prefer you can also speak with them via Twitter or Facebook instead.
/Kent
