Forum Discussion
EA_Archi
EA Staff (Retired)
9 years agoHello @AlAbouzeid
Can you try to perform factory reset for your console? http://support.xbox.com/en-IE/xbox-one/console/reset-console-to-factory-defaults
Let me know if this resolves the issue for you.
Cheers,
Archi
Anonymous
9 years agoI just did the reset. The same problem still occurs