Forum Discussion
EA_Archi
EA Staff (Retired)
9 years agoHello @AlAbouzeid
Can you try some troubleshooting steps from our article here on Xbox One connectivity issues https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/
If you still having problems getting online, you might want to contact EA Advisors directly on this https://help.ea.com/en/contact-us/new/
9 years ago
Same exact issue. Tried all their troubleshooting steps and nothing. I am on Xbox One too, and have two different internet subscriptions each from a different ISP. I even tried using my mobile phone connection and nothing works.