I have owned the game for a week now and never completed a multiplayer match it's frustrating and I don't know what to do I've tried to restart my router change data centers even reinstall the game I play on Xbox one not PC

@EA_ArchiWhy can't you guys accept the fact that many are facing an issue that is not caused by the users itself, but because of an issue in the game? I have had Titanfall 2 since launch and it didn't for the first two weeks. Worked perfectly fine last week and hasn't worked a single match in the past 3 days so far.I have my Xbox One set on DMZ. It's reporting NAT Open. All games including Titanfall 1 are working perfectly fine! Yes you're reading it right, even Titanfall 1 is working perfectly fine and I am having loads of fun playing it while you guys sort it out except that you won't because you don't want to admit it being the issue (yes for a minority but still significant). So let's recap. NAT Open, DMZ on, got a public static IPv4, Xbox has a local static IP and all games but Titanfall 2 are working fine.

Foreals im having the same issue u guys need to fix this asap

I'm on PC... and yes .. I followed those steps without any luck ... sometime it will connect without a hitch .... sometime i will get "Timed out error".... I think I made a mistake buying TF2 ...

@Shiny_Daemons agree ... If I'm lucky, it'll connect ... otherwise all I get is "Connection Timed Out" error

@EA_Archi Hi, I've tried all the solutions u've advised and yet since the last two weeks, I've been getting "Connection to server timed out" error within 5 seconds of getting launched into a battle on my PC. Why's this happening? Please can you get this damn thing fixed or can I have a full refund asap somehow? I feel totally duped. The game was working perfectly fine the first few weeks of my getting it around Dec. And since the last week or so, it's been throwing me out of the battle with Connection to server timed out msgs. There's been no changes made to the net connection at home, the router or my PC. But Titanfall 2 has had an update I'm pretty sure. That's the only explanation I can come up with. This is EXTREMELY frustrating. If you can't help get it fixed, can you at least help me get a full refund? Thanks

Connection to server timed out every time

12 Replies

EA_Archi
EA Staff (Retired)
9 years ago
Hello @killswitch070397

Have you tried to restart your console and router? Can you change your Xbox One account and try to get online with Titanfall 2? If multiplayer works fine with another account, you should get in touch with EA Advisors, on your account connection issue http://help.ea.com/en/article/contact-ea-help/

If both accounts fail to connect, can you open the ports listed on this page: https://help.ea.com/en-us/help/titanfall/titanfall-2/troubleshoot-titanfall-2-issues

Keep me posted on your progress.

Cheers,

Archi
MRizk
9 years ago
@EA_Archi

Why can't you guys accept the fact that many are facing an issue that is not caused by the users itself, but because of an issue in the game?

I have had Titanfall 2 since launch and it didn't for the first two weeks. Worked perfectly fine last week and hasn't worked a single match in the past 3 days so far.

I have my Xbox One set on DMZ. It's reporting NAT Open. All games including Titanfall 1 are working perfectly fine! Yes you're reading it right, even Titanfall 1 is working perfectly fine and I am having loads of fun playing it while you guys sort it out except that you won't because you don't want to admit it being the issue (yes for a minority but still significant).

So let's recap. NAT Open, DMZ on, got a public static IPv4, Xbox has a local static IP and all games but Titanfall 2 are working fine.
Anonymous
9 years ago
Foreals im having the same issue u guys need to fix this asap
EA_Archi
EA Staff (Retired)
9 years ago
@lastpatriot82099 @MRizk

Hello, guys. Believe me, I l know how frustrated you are about this connection issue, and I am trying to do my best to help you out. I`ve already reported this to our tech guys, but with such a low impact it is not an easy task to find the reason why this is happening. This is why I recommended your to get in touch with EA Advisors on this one, because this can be some kind of individual account related issue. Also, this is a shoot in the dark, but can you try to login with your Gamertag ID (and/or EA Account) credentials on this site https://www.titanfall.com/en_us/ , and then try to play Titanfall 2 multiplayer.

Keep me posted.

Archi
Eloresean
9 years ago
Same here ... played online 2 days ago .. worked fine ... Today I tried to play online and every time i get "Connection to server timed out" error when trying to connect ... it is frustrating !!!!!!!
EA_Archi
EA Staff (Retired)
9 years ago
@Eloresean

Hello!

Tell us what platform are you on? And have you tried any of the troubleshooting steps, I suggested in this thread?
Anonymous
9 years ago
EA_Archi

Will it matter if he supplies you with this information? Anyone who HAS tried your troubleshooting measures gets ignored - we all paid for the game, but a lot of us can only play at silly times if at all
Eloresean
9 years ago
I'm on PC... and yes .. I followed those steps without any luck ... sometime it will connect without a hitch .... sometime i will get "Timed out error".... I think I made a mistake buying TF2 ...
Eloresean
9 years ago
@Shiny_Daemons agree ... If I'm lucky, it'll connect ... otherwise all I get is "Connection Timed Out" error
FrankieTBolt
9 years ago
@EA_Archi

Hi, I've tried all the solutions u've advised and yet since the last two weeks, I've been getting "Connection to server timed out" error within 5 seconds of getting launched into a battle on my PC. Why's this happening? Please can you get this damn thing fixed or can I have a full refund asap somehow? I feel totally duped. The game was working perfectly fine the first few weeks of my getting it around Dec. And since the last week or so, it's been throwing me out of the battle with Connection to server timed out msgs. There's been no changes made to the net connection at home, the router or my PC. But Titanfall 2 has had an update I'm pretty sure. That's the only explanation I can come up with.

This is EXTREMELY frustrating. If you can't help get it fixed, can you at least help me get a full refund?

Thanks