ERROR 401 BYTEVAULT_AUTHENTICATION_REQUIRED
When I try to connect to a game I always get error 401 BYTEVAULT_AUTHENTICATION_REQUIRED. I have already tried repairing the game twice but I continue to get this error. I've double-checked all ports...
Forum Discussion
EA_David
Community Admin
Community AdminAccruing "points" is of no value to me, I assure you. I am telling you that repeatedly posting here for this issue does no good, and accountdisputes is the only way to get your issue resolved. That's your "solution" and no other one will help you.
I understand that you're frustrated, but there is no leeway on this.
If you had read the previous pages you would have known that we already contacted accountdisputes. And nearly non of us had their problems solved since they are "too busy" to fix their mistake and give us an explanation. So we are here sharing any information we can get such as "why did this happen?", "how long did it take for them to get back to you" etc. Heck, this is place where people (including me) learned that error 401 meant you were banned.
This is not a thread where I am just repeating posts (spamming), you are.
This is EA Answer HQ, and this is a issue which deserves an answer. And no, the answer is not "contact accountdisputes". We already did that and obviously were'nt answered/will not be answered for some stupid amount of time. Just because you are incapable of answering does not mean we can't ask the questions found in the previous 4 pages.
If an enough number of people with the same issue post here I am sure this issue will somehow be relayed to the EA officials and they will have to give a damn. So instead of saying stuff like you are just a voluntary church group or whatever and no one can help us, just leave this thread alone.
- EA_David
Since you haven't noticed, I am an EA employee. This issue has been relayed some time ago, damns have been given and these cases needs to be dealt with on an individual basis by account disputes. I can see some details of your account, and that you should have had some correspondence before, which is why I asked you to check.
This is getting very circular, so please don't keep bumping this thread.
Oh you are? Well that is great. And this has been relayed before and damns have been given? I am glad to hear that, even if still after three weeks "apparently" nothing has been done and no form of explanation was given. The correspondance you are talking about, here:
"Dear Customer,
We are contacting you in relation to the query that you have raised regarding your Origin Account.
We would like to advise that we are currently looking into the matter for you and we will be in touch with you once our investigation is complete.
In the meantime should you wish to review our Terms of Service they can be found here: http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
Thank you for your patience and understanding in this matter.
Yours sincerely,
Sharon
EA Terms of Service
EA.com Customer Relations"
Totally not a copy&paste response other people on this thread have said they also received (check page 3).If you are an EA employee, I request you to properly read the 4 pages here and see what has been done. I am hoping you will see that in reality not nearly enough damns were given (whether it is really a lack of care or just due to a terrible system). Perhaps you have the power to speed things up a bit so our issues get solved before months have passed. AT WORST, Mr. EA employee, I am owed an explanation on why I can't get what I have paid for. Interestingly there were no issues while taking our money.
I will not be bumping this thread except when there is an update so others can be informed as well. I hope you will be letting others post as well, since as I've said, this is the only place where we can share and try to figure out what is going on.
