ERROR 401 BYTEVAULT_AUTHENTICATION_REQUIRED
When I try to connect to a game I always get error 401 BYTEVAULT_AUTHENTICATION_REQUIRED. I have already tried repairing the game twice but I continue to get this error. I've double-checked all ports...
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Been waiting 2 weeks now. EA, just lift our bans.
Yep, still waiting myself. 2 weeks in and I've heard no response after the initial "we are looking into it" email from Account disputes. Judging by their utter lack of response, it seems to me that they either don't know what happened or they know they screwed up and are trying to formulate a PR response to a massive cluster of stupidity.
Thought I'm not surprised EA is absolutely OK with taking our money and then carpet bombing the banzone without cause or reason, or explanation. This is pretty on par for EA and their customer service.
Lets just look at it.
Ban 1 game on origins, regardless of whether it was deserved or not, POOF no games on origins work. Banned from one, banned from all. Get mad on titanfall and say something and get reported, Tough luck, you can now no longer play games that are entirely unrelated.
Ban people and then force them to rely on a terrible antiquated and faceless support email? No phone number? I understand not wanting general support to have a phone number, but for bans? Even EA can't have THAT many bans out there on a daily basis. One would think when depriving customers of a product they paid for, you would have the respect to allow them a speedy resolution to the problem. EA's response? "Ehh... Eff that. Email only."
Allow customers to gift games for friends, a service that is available on hundreds of sites on the internet and their prime competitor, Steam? Eff that. We love your money, but don't want to facilitate you spending more, unless it is on microtransactions. I bet Amazon loves it though.
Not hard to see why EA has been voted worst company a few years now.
Fella granpajo. I make mine your words. Waiting in the dark for more than one week here. No access to titanfall, bf3 nor bf4.
All this because their system registered two purchases for titanfall, and when one of them was cancelled, i was banned for a supposed "chargeback request".
Live chat gave me those information, and had informed me that they would definately re enable my account, as it was clearly a mistake on their end.
Now picture me, on vacation from work, and not being able to play my new games ( only managed to play titanfall for a couple of hours before tha ban hammer dropped on me).
From now on, EA will not get any other cent of my cash, and I'm seriouly considering starting a legal request for a full refund of all my games and DLC and complete closure of my account.
I honestly hope i don't need to get there, as it probably won't worth the trouble. So EA, get your **bleep** together and let all of us play what we **bleep** paid for.
