Forum Discussion

Disho0's avatar
Disho0
9 years ago

Game disconnects after every round

The game disconnects after every round, so I have to close Origin then reopen to be able to play ONE ROUND ONLY! Repeat & Repeat! Any help?!
EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

@Disho0 

Can you try to connect your PC and router with the direct LAN cable? Also disconnect any wireless devises, currently connected with your router. 

Disho0's avatar
Disho0
9 years ago

@EA_Archi

Tried it on three different PCs with no luck at all!

Please help!

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Disho0 and thank you for an update on this. Are those PCs were using different network? If so, I suggest you to get in touch with EA Advisors directly https://help.ea.com/en/contact-us/.

    Cheers,

    Archi

    • Disho0's avatar
      Disho0
      9 years ago

      @EA_Archi

      All PC's are on same network..

      And there's no response from the EA advisors!

      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        Hello @Disho0 

        I`ve seen a few reports about particular routers causing disconnect for the game. Any chance you can try to run the game, using alternative way to connect with Internet? And if you are having troubles getting in touch with EA Advisors, you can use this direct phone number +44203 014 1818.

        . 

        Cheers,

        Archi

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