Forum Discussion

Disho0's avatar
Disho0
9 years ago

Game disconnects after every round

The game disconnects after every round, so I have to close Origin then reopen to be able to play ONE ROUND ONLY! Repeat & Repeat! Any help?!
EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @Disho0 and thank you for an update on this. Are those PCs were using different network? If so, I suggest you to get in touch with EA Advisors directly https://help.ea.com/en/contact-us/.

Cheers,

Archi

Disho0's avatar
Disho0
9 years ago

@EA_Archi

All PC's are on same network..

And there's no response from the EA advisors!

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Disho0 

    I`ve seen a few reports about particular routers causing disconnect for the game. Any chance you can try to run the game, using alternative way to connect with Internet? And if you are having troubles getting in touch with EA Advisors, you can use this direct phone number +44203 014 1818.

    . 

    Cheers,

    Archi

    • Disho0's avatar
      Disho0
      9 years ago

      @EA_Archi

      I've tried 3 different routers (TP-Link, Linksys & D-Link) with the same issue!

      I really want to get what I paid for..

      Hope you could help me..

      • EA_Archi's avatar
        EA_Archi
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        9 years ago

        Hello @Disho0 

        This is really odd. Have you contacted EA Advisors on this, as I suggested in my previous post? What about any other EA game, if you have any, those games work fine? 

        Cheers,
        Archi

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