Forum Discussion

Disho0's avatar
Disho0
9 years ago

Game disconnects after every round

The game disconnects after every round, so I have to close Origin then reopen to be able to play ONE ROUND ONLY! Repeat & Repeat! Any help?!
EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @Disho0 

I`ve seen a few reports about particular routers causing disconnect for the game. Any chance you can try to run the game, using alternative way to connect with Internet? And if you are having troubles getting in touch with EA Advisors, you can use this direct phone number +44203 014 1818.

. 

Cheers,

Archi

Disho0's avatar
Disho0
9 years ago

@EA_Archi

I've tried 3 different routers (TP-Link, Linksys & D-Link) with the same issue!

I really want to get what I paid for..

Hope you could help me..

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Disho0 

    This is really odd. Have you contacted EA Advisors on this, as I suggested in my previous post? What about any other EA game, if you have any, those games work fine? 

    Cheers,
    Archi

  • Disho0's avatar
    Disho0
    9 years ago

    @EA_Archi

    I had Titanfall1 with no issues like that one..

    About contacting EA, I can't because I'm outside the U.S.

    All I can do now is wait FOREVER for an advisor to live chat..right?!

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Disho0 

    You can use this direct phone number +44203 014 1818 and VoIP services  to get in touch with them.  Hope this helps. 

    Cheers,

    Archi

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