Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoFirst to confirm have you linked your EA and Steam accounts?
2 years ago
@EA_Illium Yes I have, I did since I first got the game way back in late 2023/early 2024
- EA_Illium2 years ago
EA Staff (Retired)
Hi @yeetusdeletus298, I wanted to confirm if this has kept up since you first posted.
If so, can we try the following?
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
Thanks!
- 2 years ago@EA_Illium I did all that in less than 20 minutes since it first happened. I also reinstalled at like like 7 times. and the file verification I made sure too do on both steam and the EA app, so I don't know what it could be. if it helps too know only two files failed too verify, and I've never attempted too edit or mod the game files
- EA_Illium2 years ago
EA Staff (Retired)
Hi @yeetusdeletus298 Would it be possible to get a DxDiag file from your system?
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