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Asking that in here / on here seemed to presuppose you bought it from EA's Origin, so:
http://help.ea.com/en/article/returns-and-cancellations/
Individual retail sellers have their own store policies.
I see that buried amonst the rhetoric was mention of a retailer, not Origin, so give them blame for the failure to insist that you wear your reading glasses in the store, so you could actually see the system requirements.
- ApprovedAnonymous12 years ago
Read more on the Origin Great Game Guarantee Policy here and see if you are eligible for a refund: https://www.origin.com/en-ca/great-game-guarantee-terms if you have had the game longer than the limit you can be refunded for the game you will have to contact support to request a refund.
If you are still having problems or questions than at any time you can get in touch with an EA games adviser: https://help.ea.com/en/ to help you refund or replace this product.
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PM me with game related issues only. Account issues? http://help.ea.com/- ApprovedAnonymous12 years ago
As stated in the OP, I didn't buy this through Origin - I have been looking around to see what EA's, not Origin's, refund policy is or if they even have one other than the usual warranty for defects type.
- ApprovedAnonymous12 years ago
I had already problems with EA/Respawn because they shipped out most of the Titanfall Collectors Editions after release date, also they promised to ship out the "bigger parcel" in February because: 1.) The parcel is to big 2.) The game could only be shipped on/after release date (I could COULD understand this part.
EA did shipp my Collectors Edition on the 18th of March and I got it finally WITH the game!! on the 24th of March. I asked Respawn and EA (because all games and Collectors Editions are goming from EA!!)
Guess what? I never got my 95 USD back what I got charged for "fast" shipping and handling! The only thing what EA will offer you is a 15% discount on a future order, what is a bad joke in itself. Why would a customer who had bad expirience with EA/Respawn buy a game from EA in the future?
I got from EA help 3x 15% discount offert for my BF4 issues and they are still not fixed. I got 2x 15 discount offert because of my troubles with Titanfall.I think nobody will get a refund from EA/Respawn. No matter what customers say. I pre-ordered the TF CE because Respawn said there will be Canadian servers with better connections. I did ask because in the Alpha and Beta test the best I could get was 88ms on US servers.
Guess what? Yeah right! No Candian servers and my best connection I am getting is now 98ms on US servers....
Good luck with your complain and asking for a refund for Titanfall. They don't give a s.......... about there customers. They are busy counting $$$$$!
My 2 cent!
- ApprovedAnonymous12 years ago
looks to me like that applies to games bought through Origin, I got my copy from Gamestop - if someone from EA can confirm that works for any copy purchased from anywhere then I'll send it in