How do I get a refund for this game?

I had already problems with EA/Respawn because they shipped out most of the Titanfall Collectors Editions after release date, also they promised to ship out the "bigger parcel" in February because: 1.) The parcel is to big 2.) The game could only be shipped on/after release date (I could COULD understand this part.

EA did shipp my Collectors Edition on the 18th of March and I got it finally WITH the game!! on the 24th of March. I asked Respawn and EA (because all games and Collectors Editions are goming from EA!!)

Guess what? I never got my 95 USD back what I got charged for "fast" shipping and handling! The only thing what EA will offer you is a 15% discount on a future order, what is a bad joke in itself. Why would a customer who had bad expirience with EA/Respawn buy a game from EA in the future?
I got from EA help 3x 15% discount offert for my BF4 issues and they are still not fixed. I got 2x 15 discount offert because of my troubles with Titanfall.

I think nobody will get a refund from EA/Respawn. No matter what customers say. I pre-ordered the TF CE because Respawn said there will be Canadian servers with better connections. I did ask because in the Alpha and Beta test the best I could get was 88ms on US servers.

Guess what? Yeah right! No Candian servers and my best connection I am getting is now 98ms on US servers....

Good luck with your complain and asking for a refund for Titanfall. They don't give a s.......... about there customers. They are busy counting $$$$$!

My 2 cent!