Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Keeps disconnecting from xbox live when in loading screen?

Whenever I go onto my game and click play on the 360, it goes into a loading screen then just disconnects me from xbox live. I've checked my connection and its perfect. My live status isn't mucking up...
Anonymous's avatar
Anonymous
12 years ago
I just tried both options. I emptied by cache by 50 G.B and now has 202 G.B left, it still kept ending up disconnecting me.

Then I tried another account and it done no difference?
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
12 years ago

Hmm, for the next step I'd try a router power cycle and check for any updates, in case there is a weird issue there. Past that, it's worth checking with MS support, they'd have more xbox-related steps.

Also, if you have a friend with a copy of the game, it might be worth swapping discs, in case there's damage. I don't think this is the case here, but if you can easily discount the possibility, it's worth doing so.

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