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bjjyfhiot0aq's avatar
2 months ago
Solved

Linking

Hey. so my friend gifted me Titanfall 2 and when it was done downloading i was gonna log in to my EA account but i can't log in because i use my old steam account to link my EA account so i unlink my account then i try to link my new steam account but it didn't work. can the EA team help me?

  • Hey @bjjyfhiot0aq,

    Unfortunately an EA account can only ever have one of a specific type of account linked to it in its lifetime. If you look at our account unlinking article:


    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.


1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey @bjjyfhiot0aq,

    Unfortunately an EA account can only ever have one of a specific type of account linked to it in its lifetime. If you look at our account unlinking article:


    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.


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