Forum Discussion

Fishii_Shadows's avatar
Fishii_Shadows
7 months ago
Solved

Missing Content Titanfall 2 Jump Start Pack

Yesterday I purchased the Ultimate Edition of Titanfall 2 through steam, however the content from the jump start pack was not on my account when i launched the game. I have already submitted a case l...
  • EA_Illium's avatar
    EA_Illium
    6 months ago

    Hey @Fishii_Shadows 

    Thanks for confirming! Can we try the following steps, then try to run Steam and Titan Fall 2 as an admin?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2. Steam - Verify in your library
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)

    Thanks!

Fishii_Shadows's avatar
Fishii_Shadows
7 months ago

Yes, it is listed under my properties in steam

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
6 months ago

Hey @Fishii_Shadows 

Thanks for confirming! Can we try the following steps, then try to run Steam and Titan Fall 2 as an admin?

  1. Run the System File Checker tool, then Check for Windows and GPU updates
  2. Steam - Verify in your library
  3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Thanks!

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