Multiplayer connection time out error (Please help!)

Hello, I recently encountered a problem in multiplayer, after I found a match when loading a match (a moment with a black screen), everything froze and after a couple of seconds it gave me an error about the connection timeout, and this happens all the time in all modes  https://youtu.be/BdlVF3hKv0c?si=3xFMu2rLebzkDb9I