Multiplayer Help

Hey everyone,

It looks like the conversation here has drifted away from the original topic and turned into players accusing each other of cheating. To help keep the forums a constructive space and prevent things from escalating, we're going to go ahead and lock this thread.

Just a quick reminder that naming and shaming, or calling out specific players publicly, is against our forum guidelines. Even when things get frustrating, we want to make sure the discussions here stay friendly and respectful for everyone.

If you do run into someone you suspect of cheating, the best route is using our in-game reporting tools, which send the match data directly to our security teams. You can find a step-by-step breakdown on how to do that here: How to report players for cheating, hacking, or abusing in EA games.

On the flip side, if you're visiting this thread because your own account has been flagged and you believe you were incorrectly banned, the forum team can't review or overturn penalties. You'll need to submit an official appeal directly to our Terms of Service team by following the steps here: How to appeal your EA account ban or sanction.

Thanks.

I have a question: Even if it is a vulnerability, why is it that only my account is unable to match, while other players are not affected? Could it be that my account has been targeted by hackers?

IIlIlllIIIlIlllI​ There is nothing you can do. This is a known exploit being taken advantage of. EA must patch this.

Hello, what's going on? I'm so worried!

What is his nationality, and what benefit does this bring him?

I have already performed the following troubleshooting steps:

1. Verified the game files were intact and found to be undamaged;

2. Cleared the EA App's local cache and license files;

3. Changing network environments and using a VPN were ineffective;

4. The issue of multiple players reconnecting persists even when selecting a local save file to enter the game.

It lasted for a week

Please help me! I haven't played this game in so long, and I'm so upset.

Thank you very much for providing the video. Have you tried any troubleshooting steps yet? If so, could you please list which steps you've tried so far? Also, when did this problem start? 

the crasher is  known hacker and botnetter known as lizardsquad trying to cover his tracks by blaming others 

This is what happens when enter the matchmaking process.

Hi there, I'm not sure I understand exactly what's happening when you're trying to play. 

Are you having issues playing multiplayer mode? What exactly happens when you try to find a match? If you could provide a screenshot of the error or a short video showing the problem, that would be very helpful.