What worked for me was deleting some files from my computer that had been downloaded the same day Origin wouldn't let me log in. just type in uninstall program into your computer's search and uninstall what you don't want. BE CAREFUL YOU DON'T UNINSTALL A NECESSARY FILE!
Download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well)
Close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.
Try to deactivate your firewall/antivirus software and/or check the online ports of your connection:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
Please let us now, if this problem after this workaround still exist.
Cheers
Basti
Hey there!
Right now I'm really starting to get angry. I tried ALL of the offered solutions, but nothing worked for me. I reinstalled Origin for about 10 times. It's installing, updating (always an Update of 74mb) and then it tells me that I need to be online when logging in for the first time, as soon as I click the Login-button.
I renewed the hosts file, I opened ALL needed ports, Kaspersky and Windows Firewall aren't blocking anything (I also shut them down to log in, didn't work), I tried to update my router (got an LTE-Easybox), nothing worked. I also checked my system files (sfc /scannow), I also tried the most simple stuff like restart my router & the pc, disconnect and reconnect my LAN-cable. I can't imagine any other solution.
Actually my PC can't be the problem, 3 months ago it worked fine. I had to reinstall Windows 8, but why should this make Origin fail so hard? There's nothing different except the fact that I can't use Origin. And my Internet is running fine, Steam is working, I can surf the Internet without any problems.
What should I do? I'm so desperate, I just want to play Sims 4 (which I bought for a lot of money!!!) and many other games like BF4 that need Origin.
Slowly I start to understand why people are hating against EA and Origin ☹️
I have the exact same problem!! Did you manage to find a solution? ☹️
Community Admin@UzukiKishima Hi, have you tried the Origin reinstall?
If this is ineffective, can you try (temporarily) disabling your anti-virus, restart Origin and try again?
In many cases this is due to Origin being blocked by local security software, so checking the anti-virus can help.
Thanks.
I just had this issue trying to install Sims 3 on my sister-in law's HP Pavilion laptop. I discovered the issue was that the date and time on her computer was incorrect, (it had gotten stuck on 2006 somehow) causing Origin.com's security certificates to appear out of date with the computer and blocked us from logging in. Once I fixed the date/time on the computer I reinstalled Origin and everything worked great.
Yeah! it's total bs. I have purchased all of the expansion packs for sims 4 including the game and then origin comes up with this sh*t. also, why did my sims 4 game uninstall all of my game packs?
