Forum Discussion
9 Replies
- Nakatomi_Uk2 years agoRising Hotshot
Because EA Origin has been shut down and you need the new EA App to play your games from now on
Just bought the game from a Steam sale and I can't play multiplayer. I've tried verifying game files and reinstalling, as well as trying some old network setting changes from other posts a couple of years ago.
I just want to play the game - anything helps.
- @pyxelize im having the same problem
- EA_Illium2 years ago
EA Staff (Retired)
Would it be possible to get more information on this?
- Platform:
- PSN ID/Gamertag:
- Are you getting an error message?
- Which modes does this happen in?
- Does this happen when loading into a specific more or performing an action in a mode?
- Does this happen to any other account on the device?
- How long are you playing until this happens?
- Are you playing from the device's internal storage or an external drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
Okay, hello there!
I have a problem - in game Titanfall 2 (purchased on Steam) there is a lock on Multiplayer, which says "Origin is offline", while data centers are reached and ping is shown.
To be clear there is full path:
I've purchased Titanfall 2 Deluxe on Steam.
Launched it, and Steam automatically installed EA app.
Then, on EA app launch it made me log in my Origin\EA account.
Strangely enough it was named '81fe668e16dfb62f' instead of 'UnrealRusher' which became my nickname (not shown in game, by the way)
Okay, i've assumed my ID was lost on migration or smth due to inactivity and proceeded.
I've launched the game and reached "connecting to Respawn servers" problem. OK. nailed it. OPENSSL_ia32cap etc, intel 10+ gen, there is a couple of posts about solution. I've followed exact steps from one of them and got data centers reached and ping shown. But then "Origin offline" came in the room.
At the time there was only 2017-ish posts about this problem. So i've tried them. And then tried newer posts as they appeared.
Flushing DNS, checking bans (there are none on list !) , changing password, changing name, changin country (not to Afganistan, but i guess in this particular case exact following is not mandatory), i've even fully deleted EA app, tried Origin, fully deleted it, reinstalled EA app from ea.com, and tried reinstalling it just in case.
So i assume every solution which is reachable up to this date on ea.com or steam->titanfall 2->discussions i've tried.
To be clear - another PC didn't help
I can log in to this account and have full power to change it (password, country, ID, nickname, etc)
I can use EA app to install games, and can play Apex Legends on this account logged via EA app or via Steam with EA account connected.
P.S. closest case to my own rn is described https://steamcommunity.com/app/1237970/discussions/0/3887225762855609688/ and i've tried all steps, but also didnt achieved successI have practiced almost all the methods here.
But the situation never improves!Please help!!!!
- EA_Illium2 years ago
EA Staff (Retired)
Hi @Soffler
To confirm have we tried the following already?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
As the title suggests there is a lock symbol on the TF2 Multiplayer with the text "Origin is offline" I have tried several solutions, including reinstalling and other things and nothing has worked.
- @EnderEww I have been having this problem for some time now, and since it never seems to go away, I have resorted to a last resort. I deleted my account and created an account with the same email address and now I can play online. Just FYI.