EA Staff (Retired)Hello @XERO-exe
Have you tried to reset your router? Or the other PC you were trying to run the game was already on the different connection?
Keep me posted on your progress.
Yes, the issue is apparently account-bound and is not caused by a specific network error. It occurs on my own network, one of my friend's network and the guys from support also ran into the problem with my account. Haven't heard anything so far, but it hasn't been that long. I'll post an update when I know more.
EA Staff (Retired)Thank you for such a detailed report. Keep us posted. Hope advisors will solve this for you.
@XERO-exe I am also having this problem, if you got this sorted pls let me know!
@HARAMBExWINSTON Currently there is a specialist working on my case personally. I've contacted EA support by requesting them to call me. We verified the account was mine, and he should now be on it, trying to reproduce and solve the problem. I'll let you guys know if I know anything new.
