Hello @bgoods1212
Have you tried the solutions @INicexixI advised? As for refund information, check this article here https://help.ea.com/en-us/help/origin/origin/what-s-the-great-games-guarantee
Cheers,
Archi
EA Staff (Retired)Hello @bgoods1212
Have you tried the solutions @INicexixI advised? As for refund information, check this article here https://help.ea.com/en-us/help/origin/origin/what-s-the-great-games-guarantee
Cheers,
Archi
Unfortunately, @INicexixI's suggestions didn't work. I looked at the origin article and apparently I do not qualify for a refund...I haven't played the game once and have spent hours upon hours trying to fix the game. How can I not qualify for a refund @EA_Archi?
EA Staff (Retired)Hello @bgoods1212
Check this article on the EA refund policies, hope this can be of help in your case.
EA Staff (Retired)Hello @bgoods1212
To get in touch with EA Advisors directly, use this link here https://help.ea.com/en/contact-us/ and follow the instructions.
Cheers,
Archi
