Profile not Permitted PS4
Just downloaded the game on PS4 for the first and I can't play online and I get a message that says "profile not permitted to play online." I've tried changing my NAT type, Port Forwarding, changing ...
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Thanks for the reply! No that’s not the issue, I just double checked. Since posting this I’ve spent hours on chat with EA help and nothing has worked. I’ve tried looking for a system update, restoring licenses, testing network connect, port forwarding, deleting and re-downloading, and rebuilding the data base. EA help actually ran out of options for me to try.
EA_Kent
Community Manager
Community ManagerGotcha. That's definitely some pretty extensive troubleshooting. Is this the only game where you're seeing that error? Do you have any other EA games on your PS4 at the moment? If so, are they letting you connect to their servers without any issues?
/Kent
/Kent
It’s only Titanfall 2 giving me issues. I play Apex and Battlefront II no problem as well as other non-EA FPS and online games.
- EA_Kent
I see. It is weird that it would only be affecting Titanfall 2. Would you be able to try removing your account and re-adding it to your PS4 to see if that helps? I've seen cases where that can help with various account issues, so I am wondering if it might also help in this case.
For more info on how to remove a user from your PS4 check out the PlayStation support website. Once the user has been removed you can set up a new user and log back in with your PSN account to recreate it on your console. Let me know if you're still getting the same error message after that.
/Kent
From what I read, removing a user also removes their save files and I’m not filing to lose all my game progress and what not. That is the only thing I haven’t tried.
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