Profile not Permitted PS4
Just downloaded the game on PS4 for the first and I can't play online and I get a message that says "profile not permitted to play online." I've tried changing my NAT type, Port Forwarding, changing ...
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EA_Kent
Community Manager
Community ManagerI see. It is weird that it would only be affecting Titanfall 2. Would you be able to try removing your account and re-adding it to your PS4 to see if that helps? I've seen cases where that can help with various account issues, so I am wondering if it might also help in this case.
For more info on how to remove a user from your PS4 check out the PlayStation support website. Once the user has been removed you can set up a new user and log back in with your PSN account to recreate it on your console. Let me know if you're still getting the same error message after that.
/Kent
From what I read, removing a user also removes their save files and I’m not filing to lose all my game progress and what not. That is the only thing I haven’t tried.
- EA_Kent
If you've got a PlayStation Plus membership you should be able to back up all your save files to cloud storage through PSN. That way you can download them again from the cloud without losing progress.
For more info on how to upload saved data check out the article on saved system data over at the Playstation website. You can find more info on how to then download the saves from the cloud on the PlayStation Support site.
/Kent
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