Profile not permitted to play online

@EA_Aljo So. I write them two times and they can't help. All troubleshooting solutions are useless. Not really useless but doesn't help.

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Anyone who also has this problem should please send a bug report to technical support so that the developers can bring out a hotfix for it as soon as possible.

@Kirmesss 

Try connecting your console to a wireless hotspot. If that works, change your connection back to the normal one you use and see if that lets you now play.

@EA_Aljo This was one of the troubleshooting solutions.

@Kirmesss 

Thanks for letting me know. Have you tried talking to Microsoft support? They should take a look at your account to see if there's anything on their end causing this.

@EA_Aljo I talked to the microsoft support too but they can't find anything what can be the problem for this issue. That's why they tell me to do a bug report.

@Kirmesss 

I can't think of anything else to suggest. It sounds like your account isn't allowed to play online. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They can look into this further for you.