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Xasfo's avatar
9 years ago
Solved

PS4 store purchases missing in game

Hello,

I've purchased a couple of camo / art packs for Titanfall 2 from the PSN store, but I can't access any of them in the game. There are none of the new camouflage schemes or decals that were supposed to be included in my purchases in any of the customization screens (pilot and titan). I've tried restoring my licences from PSN settings and then check for updates before relaunching the game, to no avail. 

Please find a screenshot from my PSN Store screen showing my purchases attached. (My PSN region is Turkey)

  • Xasfo's avatar
    Xasfo
    9 years ago

    Hello @EA_Archi, thanks for your response! That's probably it, I've bought my disc when I was in the US but I've been using it with my main Turkish PSN user profile. I'd say the whole thing is a bit counterintuitive (it would be much better if the PSN Store wouldn't let me buy add-ons for a game it thinks that I don't actually own), but it is what it is I guess. Thanks again.

3 Replies

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Xasfo 

    Your main game is a digital download or a physical disc version? Any additional content should be bought in the same region PlayStation Store your disc is from.

    Cheers,

    Archi

  • Xasfo's avatar
    Xasfo
    9 years ago

    Hello @EA_Archi, thanks for your response! That's probably it, I've bought my disc when I was in the US but I've been using it with my main Turkish PSN user profile. I'd say the whole thing is a bit counterintuitive (it would be much better if the PSN Store wouldn't let me buy add-ons for a game it thinks that I don't actually own), but it is what it is I guess. Thanks again.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Xasfo 

    I know this can be confusing, the same thing happened with quite a few times. This is the way PlayStation Store works, so you should just bare this in mind next time you are buying additional content. Sorry for all those troubles. Let us know if there is anything else we can help you with. 

    Cheers,

    Archi

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