Hi @EA_David,
There seems to be a lot of people affected by this issue, and more are posting by the day.
Might it be possible that you, or someone else from EA, provide a daily update on this topic?
It might help to keep the sanity.
From what I gather, I am able to see some commonality between a number of the posts:
* Many, if not most, of the people have mentioned this issue happens after they have purchased a Titan or customization pack.
* In my case, I purchased with in-game currency, but I'm sure others used cash. Therefore, it seems to be localized to *any* purchase
The unfortunate part about this is that since I tried purchasing the Tone titan, I have leveled up enough to have been granted the Tone free (via XP). BUT, I still can't use that Titan.
Basically this means that I paid for something for no reason.
*** Could we recommend telling the user base NOT to purchase any customizations or Titans until this issue gets fixed? ***
Maybe when this all gets fixed, Respawn could show a little love for those of us who have reported the issue and give us some free credits.
For the rest of you monitoring this issue, you can see that there are a LOT more users affected by this over on the TitanFall Forum
