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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Re: How can i buy camo packs?

Hey everyone. 

I merged a handful of threads together about this same issue.

Are you still having some trouble purchasing content in Titanfall 2? If so, can you send me a private message with the following details? 

- Your Origin ID

- Your location

- The approximate time that you noticed this was happening

Thanks!

/Kent

16 Replies

  • Hi EA Kent

    Trough support I have been directed to this page to your post.
    Issue is when trying to message you  privatly a message occurs saying acces denied as I need to log in while I am logged in.

    Location is Belgium and this has been going on for about 3 weeks now.

    No idea how to get a message to you besides like this.

    Only thing i was looking for was buying the angel city pack for the banners ect for 1,99 E.

    My appologies for contacting this way.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @testdept

    Thanks for reaching out!

    Are you trying to purchase the bundle through Origin, or are you going through Steam? 

    /Kent

  • Hi Kent

    I was able to send private message to you at last.

    Greetings

    BB

  • Hello Kent!

    I bought this game last week from steam and I enjoyed it a lot. But I also has this issue. Every store item is "offer expired" and I can't buy anything there. I tried to clear the cache but it didn't help. 

    ID: BAZzZ41

    Location: US

    I noticed this issue the first time I opened the in-game store. 

    Thanks!

  • Hi Kent

    Was wondering if there was any news about the issue at hand.

    Thanks
    BB

  • Hi Kent

    Those dlcs are also not available on steam.

    As you can see in BaZzz41's post the fist jpg.

    Its the callsign packs that are not in origin store and not in steam store only in the ingame store of titanfall 2 itself.

    When Titanfall 2 came out I bought the ps4 version and also the angel city callsign pack so now that I have the game on pc aswell that pack is al I would like.

    Otherwise its forcing me to buy the 24,99 packs angel city most wanted wich includes those callsigns/banners.If ofcourse the origin overlay would even work.
    After 1 hour on the ea help phone in uk from belgium I already spend over 24,99 on phone billing........kinda feels like hmmmm.

    BB

  • Hi Kent

    Any progress on the issue thats at hand for some among us?

    Ty

    BB

  • I also encountered this problem,This seems to be a problem with steam

    Because the origin used by steam is a reduced version

    There is no origin store so it is impossible to buy

    I tried to use the full version of origin, but after starting Titanfall2, the simplified version of origin will start together, and I still cannot use the in-game store

    But steam did not list all skins

    So this is an endless loop

  • Hi PMCLehm

    For me the titanfall 2 account is via Origin so not bought on Steam.

    Sorry to hear the issue is also for Steam users.

    At this moment there has still not been provided a solution.
    At Kent I would like to know if we should just accept that there is no way to fix this or that there is a solution in the pipeline.

    At the end it feels as though I am forced to buy the 24.99 euro pack that includes the callsigns just to get the callsigns wich is srry to say and not meant personal

    a disgusting move from ea.

    Either you remove the callsign packs from the ingame store or you place them in Origin webstore like the 24.99 packs.
    But to keep them -callsign packs at 1.99 - ingame store with no possibility of buying due to the origin overlay acting up is just taunting and definitly not consumer friendly.

    I already suggested at the helpdesk that I have 5 euro in my Origin wallet just take the 1.99 out and activate the angel city callsign pack on my account.
    They said I should ask that here in this thread in a pm to you Kent wich I have done, untill now to no aveil.

    Starting to wonder why I spent time on this.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thanks for following up everyone.


    I'll pass this feedback along to the team for a look. 

    /Kent

  • Hi "EA" Kent

    So whats the go?

    Are people that purchased Titanfall 2 through Steam being punished?

    Is this a case of known "EA tactics" where by if someone purchased an EA game any other place besides Origin, EA makes it a complete screw around to fully utilising the game causing people to go back to Origin (wont work with me) resulting in EA getting a larger cut of the micro transaction?

    I have uninstalled/reinstalled everything, cleared cache for everything.... HMMM but even if i open Origin as ADMIN in ADMIN mode (doesn't start in restricted access mode) and launch the Titanfall 2 within the Origin launcher, Origin completely restarts itself and as it restarts, Titanfall 2 starts and Origin reboots in restricted access mode... kinda like the Origin app goes "oh you bought this game through Steam so now your stuck in restricted access mode"

    Whats going on???

    Pull your finger out EA!!

    Or is this just a case of EA's "Surprise Mechanics"

    Im actually not Surprised 

    Do your job EA and cut the anti consumer bull crap.

       

  • Hi Kent

    im unable to message you directly it keeps saying access denied. im unable to purchase anything off the ingame store i can click buy but then nothing will happen no pop up window or anything.

    - WeedyQanaden

    - US

    - When i first opened the ingame store

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