Anonymous
9 years agoRe: Refund for Titanfall 2
Hi, thanks for reply but I already tried to requst refund on that page and that is the place where request got stuck. Now i don't see Titanfall 2 on that page so I can't request refund again.
Hi, thanks for reply but I already tried to requst refund on that page and that is the place where request got stuck. Now i don't see Titanfall 2 on that page so I can't request refund again.
Hello @XGarrusVakarian
In case you are having trouble requesting a refund, or want to get information on your refund request status, I suggest you get in touch with EA Advisors directly.
Cheers,
Archi
Hi,
thanks for reply.
I tried that, but as I already said, I can't make contact with them, chat won't start (tried in IE and Chrome, with and without addons) Is there any email address where I can send my refund request?
@XGarrusVakarian Hi, such direct intervention on an account issue would involve a live contact.
What region are you in? Perhaps calling is an option? You could also try reaching out on a different device as a test, for Live Chat.
I've been in CHAT wait last night over 1/2 hour when the CHAT function says 1 minute...
I'm told by the system that I have no REFUNDABLE wares..
I'm in CHAT WAIT now.. it says.. 1 minute.. it's been 10!!
Your system of SUPPORT sux!
Just got off the phone with an Advisor -  Money being returned to Pay Pal - FAIR ENOUGH!.. 
     Problem solved..     CAVEAT EMPTOR !     Before ever buying another GAME from EA  -  I'll wait until they offer it on DISCOUNT 
  Or enlist the help of someone who purchased a ticket to your  '$10.00'  play the game  system..    and had that offer been available back in February.. I probably would have gone that way. 
  Laying down $99  bucks for a pig in a poke  a month in advance gets old.. 
   They're already selling Titanfall 2  at about 1/3 the price it came out on..     GAMES!..