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Anonymous's avatar
Anonymous
12 years ago
Approved

Re: Titanfall Crashing on exit Origin Overlay

Another dump, this time same problem but new event name (BEX64) 

Problem Event Name:    BEX64
  Application Name:    TitanFall.exe
  Application Version:    1.0.0.0
  Application Timestamp:    530b9c18
  Fault Module Name:    d3d11.dll_unloaded
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    5153b56b
  Exception Offset:    000007fef80d0c15
  Exception Code:    c0000005
  Exception Data:    0000000000000008
  Additional Information 1:    2264
  Additional Information 2:    2264db07e74365624c50317d7b856ae9
  Additional Information 3:    52da
  Additional Information 4:    52da9fdcd143d9d66552b8661ac67321

13 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Ok attempting some random fixes

    Fix one) Change the ragdoll physics to low & shadows to low.

    Result: No Fix

    Fix Two) Reinstall DX11

    Result: No Fix

    Fix Three) Drop Texture Quality

    Result: No Fix

    Fix Four) Disable Origin HUD

    Result: Problem is fixed. Filing bug report with Origin.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    After speaking to support and going over all the troubleshooting steps I have been informed the issue is being raised to the second line of support.

    Would be nice to get someone from EA to respond to this.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Ok I have disabled the Origin Overlay HUD as a last ditched attempt at fixing the problem, It seems to be Origin that is causing titanfall.exe to crash/hang. Might want to get some guys from the Origin team involved in fixing this. Thanks

    I have now added a bug report over on the Origin Forums.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    After talking to support my case has been refered from the specalist team to the studio team. I am awaiting a response from the studio, any news ill be sure to post here and on the Origin forums.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    After contacting Respawn via their twitter handle we got a responce.

    "We can look into it"

    followed by

    "Thank You!" (responding back to the previous debug report i did on the Origin forums.)

    So hopefully the wheels have been set in motion to getting this bug fixed.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I also have this issue, no overlays running, just Titanfall and Origin.

  • ph020, have you disabled the Origin "In Game" overlay? Right click on Titanfall in your library and go to properties, and check the box for disabling Origin In Game. Does this solve the problem?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    That seemed to work, thanks. Now if only they could do something about the cheaters. I just played yet another match with 2 guys using aimbots and wall hacks.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Hey ph020,

    Respawn has introduced FairFight into the game, This is a server side ant-cheating engine. If you do spot anyone cheating you can drop an email/tweet over to respawn with a video/picture of the cheat being done.

    As for this issue we will await for Respawn/EA to respond on how Origin is going to be repatched.

    Thanks

    Oliver

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Where do I send the email? I'm going to start screen capping it, its getting out of hand. I've never run into multiple rounds of multiple players running hacks.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I'm afraid the answer HQ wont allow me to publish email information, if you look on respawn's twitter account. (twitter.com/respawn) you will see the address to use.

  • 4 months and this stupid problem still goes on. Disabling Origin is not a fix 😕mileymad:

  • crazyguzz's avatar
    crazyguzz
    11 years ago

    I'm also having this issue. Can this be brought to the attention of Origin support please.

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