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kobodoshi's avatar
9 years ago

TF2 very long delay for origin UI

Once I get into a game of Titanfall 2, the performance is great.  But when I try to join a party with friends, or type a message into the party chat, or accept a network invite all to game invitation, there is a delay of 30-60 seconds to notify my game client.

So if one of my friends invites me through the origin overlay and I accept it, I don't get any confirmation that I accepted and I don't get moved to the party lobby for a minute or so.  Usually they search for a game, find a game, and my first feedback that my join worked is that I get moved into the loading screen for the game we joined (I don't see what they're doing because I didn't get moved into the party lobby in time, so I get pulled straight into a game).  The same is true for network invites.

If I use the in match chat, it works fine.  But if I type something in the party chat in the party lobby it takes around a minute to show up.

None of my friends have this issue - their UI is responsive.  Mine works but it doesn't seem to notify my game in a timely manner about what's going on.  Does this issue sound familiar to anyone?  I haven't had any luck with a workaround, but I don't have much experience with origin and I'm not sure what to try.

Thanks.

5 Replies

  • @kobodoshi

    Hi,

    The first thing that I would like to try with you is clearing the Origin cache, and running as administrator afterwards. This will refresh your Origin installation and should resolve any issues that you encounter with delays.

    If that doesn't help then the issue could also be connection related. To function properly, Origin uses the following ports:

    • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
    • UDP: 1024-1124; 18000; 29900

    Note that it is also important to check if your firewall, anti-virus and firewall programs are correctly configured on your system.

    If the issue still remains then do a manual uninstall of Origin while running your system in a clean boot.

    Let me know if that helps.

  • kobodoshi's avatar
    kobodoshi
    9 years ago

    That didn't change the delay, although now I'm connected to Iowa instead of Dallas (both ping under 40 anyway).

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @kobodoshi

    Hi,

    Just to confirm - does this happen all the time? When did this first start happening?

    Since you are not getting any error messages I won't be able to review your log files to find the cause of the delay. We've also tried troubleshooting the client to no avail. Check once more that the delay isn't being caused by a background program running on your system such as video capturing program or motherboard related app.

    I still unsure what the cause of this issue is so any further information that you are able to share will help me look into this for you.

  • kobodoshi's avatar
    kobodoshi
    9 years ago

    This does happen all the time.  The last time I used origin was during the BF1 open beta and I didn't notice any issues then, but I wasn't using the overlay for that.

    [admin edit: log removed as it is attached in the next post].

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