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EA_Kent
Community Manager
6 years agoHi @Kasarainie.
Were you able to try enabling NET Framework in Windows 10? Are you still running into that same error message?
/Kent
6 years ago
I tried to enable Net Framework as your link. But it didn't work
- EA_Kent6 years ago
Community Manager
Thanks for giving it a shot. Is it still giving you that exact same error as before?
/Kent
- 6 years ago@EA_Kent no, I have played game before. However, I must reset window to install new SSD, after that, I got this error.
- EA_Kent6 years ago
Community Manager
Got it, thanks!
When you have the chance would you mind sharing a DxDiag here so we can take a look? For more details on how to pull up the file check out the EA Help website. Once you have it please attach it to this thread.
Thanks again!
/Kent
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