Forum Discussion
@pod01902a Hello, we don't have any control over such actions through AHQ. In some cases the account disputes can help with an appeal, you can see how to contact them here: https://help.ea.com/en-sg/help/account/information-about-banned-or-suspended-accounts/
- ApprovedAnonymous9 years ago
Thanks for the reply. I've emailed 2 addresses. I hope I get a speedy positive response as I do like the game.
Pod01902
- ApprovedAnonymous9 years ago
Ok. I did what you said and have not received any response! What gives???
- ApprovedAnonymous9 years ago
Yeah , just log on and started to play till i got kicked by fairfight. Like seriously???? So good players that been playing this game over 4 years get kick by playing good and the one that cheat like hell get to stay?
dont get this! what proof they get? from people recording and do some editing on it so they can get you ban or people jealous and they report your name?
If they want to get a real system running put a anti-cheat program build in the game like some other games. Seriously!!!
Accusing players, reporting their names or editing a video is very poor judgement to ban players that been playing without any cheats.
- 9 years ago
so many people kicked and tou do nothing EA sucks adn is the last time we buy game from you
- ApprovedAnonymous9 years ago
I finally got an email few days ago:
Dear Customer,
We have received your message regarding the action taken on your account.
EA's Terms of Service team are looking into this issue and will respond once the matter has been fully investigated according to our internal policies.
In order to thoroughly examine the matter there may be a delay in responding, however we will endeavour to provide you with a resolution in a timely manner.
Please note we are currently experiencing high volumes and this may result in a minimum delay of 72 hours. Please do not submit further appeals as this may reset your place in the queue. We appreciate your patience in this matter.
Yours sincerely,
EA Terms of ServiceAfter 72 hours has pass, I did not get anything from them. So I wrote back and again they sent me EXACTLY the same email and to wait another 72 Hours.
So I decided to go on Fairfight forum in Facebook. I ask someone in there to help and the administrator did respond and I have explain the problem that I was having. Here what he tell me:
i got another same email of waiting 72 hours. Does that make any sense? Thank you- ApprovedAnonymous9 years ago
I was told by EA to email: [edit: email address removed] in which I have. I haven't heard anything back. (I emailed 2X)...
https://help.ea.com/en-sg/help/account/information-about-banned-or-suspended-accounts/
