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Hey all,
Thanks for the updates!
When you've got the chance can you try starting up your PC in a Clean Boot to test and see if that makes a difference at all? If there's something else that's not allowing the game to create its files that may help to get around it.
For more details on how to set one up check out the EA Help website. Let me know how that goes when you can.
/Kent
- EA_Kent6 years ago
Community Manager
Thanks for giving it a shot!
Security software can be the culprit in a situation like this, so that was a good thing to check. Can you try something else for me when you've got a chance? What happens if you create a new admin user in Windows and launch Titanfall 2 through that user account? Does it still not save the game data?
You can find more details on how to set up a new admin user over at the Microsoft Support website. Let me know what happens when you've had the chance to try it out.
/Kent
- 6 years ago@EA_Kent Creating a new admin user solved it. All the data gets saved. Can we pinpoint the culprit of this issue now that we have this info?
- EA_Kent6 years ago
Community Manager
There must be something with your other admin account that's blocking the game from writing files. It could be Windows User Access Control. Can you try adjusting the UAC settings in Windows to see if that makes any difference?
We've got more info on how to lower them at the EA Help website. Let me know if that has any effect at all. Thanks again./Kent
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