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EA_QueenBee
Community Manager
1 year agoHey @YessSoundNoClap,
Are you getting any error messages at all? Also, just to check, is it crashing when you try to get into a game or when you click play on the EA app (Or whichever launcher you use)?
Are you getting any error messages at all? Also, just to check, is it crashing when you try to get into a game or when you click play on the EA app (Or whichever launcher you use)?
- 1 year ago
@EA_QueenBeeNo it doesnt show any error messages , it crashes when I click play
- 1 year ago
@EA_QueenBeeAnd I re-download the game one time and re-downloaded all the Microsoft visual c++ redistributables
- EA_QueenBee1 year ago
Community Manager
Cheers for letting me know what you've already tried! 🙂 Could you send a DxDiag my way? Hopefully that'll give me a better idea of what the issue might be.
- 1 year ago
Hello This is my dxdiag