Titanfalls Data center: searching
ok i am able to log in and open titanfall on my pc but it never connects to a data centra
Thanks everyone for the posts, and sorry for any frustration caused while this was worked on.
Forum Discussion
I have a Case number you were supposed to be calling me back yet the options you stated for the call back were not there. Im on xbox360 started 4 days ago and everyone I chat to is having the same problem the only way to get a game if to join someone on recently played list.i reset xbox 360 cleared cresh reboot router still nothing whats happened Come on now lets sort this out thanks, alpharage
@ALPHARAGE42 wrote:
Case number 22107088 you were supposed to be calling me back yet the options you stated for the call back were not there.
No one here EVER has any access to the Help Center telephone Callback system. This is Answer HQ, the game player community website. We deal in Self-Help, and are not supposed to replace the official customer support personnel on Help Center. That generally applies also when there are CMs available during the work week, although they have channels direct to Help Center they can access.
Just the same as any other game player, our access to the system managers of the server farms is nonexistent, sorry. The weekend having arrived, few Game Advisers are on duty at Help Center. A queue may keep the contact waiting as long as two hours, quite frequently.
Why are you posting that no one here can help? We had a EA Administrator (See below) yesterday ask for specifics to a problem he seemed to be able to solve. Now you keep posting we are yelling, we should go somewhere else for our legitimate problem to get solved. Seems a waste of time to come to this site if no one can help.
Gorath_the_Elder wroteNo one here EVER has any access to the Help Center telephone Callback system. This is Answer HQ, the game player community website. We deal in Self-Help, and are not supposed to replace the official customer support personnel on Help Center. That generally applies also when there are CMs available during the work week, although they have channels direct to Help Center they can access.
Just the same as any other game player, our access to the system managers of the server farms is nonexistent, sorry. The weekend having arrived, few Game Advisers are on duty at Help Center. A queue may keep the contact waiting as long as two hours, quite frequently.
Need more details? It's all right there: http://answers.ea.com/t5/help/faqpage
Spent a hour with EA tech support; their final analysis was it is an xbox problem. EA says they do not have servers and servers are maintained by xbox. Final solution contact xbox tech support.
Spent an hour on the chat with xbox tech support. They wanted to reset my whole console back to factory. I gasped at losing all my achievements, she then said she would do something on her end: "Karen Joy: I just make sure refresh here on your account and on your game license to make sure that all the changes will reflect as I do not want you to lost all your saved data as well. "
So for the time being I am able to play Titanfall, but for how long?
- For your information there is post from an EA admin asking about the problem if you care to look back at earlier post so you coming out with so called facts saying no one helps isn't helping thanks
EA_AndyEA Staff (Retired)
Hey all,
We did put some changes in place to try and resolve this but it looks as though potentially some of you are still having the issue.
Could you confirm if you've been able to connect at all over the last couple of days?
Thanks,
- Andy -
