Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Vanguard SRS Collector's Edition from EB Games doesn't have deluxe edition

 Hi

I bought the $450 Vanguard SRS Collector's Edition of Titanfall 2 (with the pilot's helmet and everything else) and on the box it says that it comes with the Deluxe Edition of the game. However EB Games were only sent the Standard Edition discs/codes... so how are we supposed to get the same content as someone who bought the Digital Deluxe without forking out another $110.

Surely spending $450 on a collector's edition entitles you to get pretty much everything the game has to offer.

I have the receipts and box still if you would like a picture, especially where it says the customer should be getting the Deluxe Edition with the collectibles.

Thanks

8 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    It is for PC... the retailer wasn't given any Deluxe codes.. only standard

  • Anonymous's avatar
    Anonymous
    9 years ago

    hahaha that's funny... been trying to "live chat" with them since Friday... keeps timing out.. EA will never solve this.

  • Anonymous's avatar
    Anonymous
    9 years ago

    So rang that "Australia Direct Number".. turns out our "direct" contact is based in China and the woman I spoke to had no clue what I was saying. Back to the spamming chat requests with a game advisor...

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @Randalf_the_Red

    I am surprised and sorry to see that you still haven't been able to get through to us. I've reached out to another team to check if they can instead reach out to you  so we can finally get this sorted for you.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @Randalf_the_Red

    Hi there,

    I've just received word that our team managed to reach out to you to help you get the correct game version - sorry for the delay on that. I hope that you've been enjoying the game meanwhile 🙂

    Kind regards,

About Titanfall Franchise Discussion

Join the community forums and share your experience from the frontier in the Titanfall Games.9,450 PostsLatest Activity: 2 years ago