Forum Discussion

5 years ago

Solved

Xbox one multiplayer lag very delayed movements and sound off

The play titanfall 2 multiplayer on a fairly regular basis, about 3 weeks ago it started to lag and all my player movements are very delayed and has made it unplayable. I also notice that the sound i...

EA_Aljo
5 years ago
@Doomedtitan11

Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Also, I can't stress enough how much better a wired connection is than wireless. Are you primarily wireless, but have tried wired to see if it makes a difference? If so, it would be good to go though those power cycling steps when switching to a wire and then try playing again.

EA_Aljo

Community Manager

5 years ago

Hi there, @Doomedtitan11.

I'll try to help with this. First, let's see if clearing the alternate MAC address makes a difference. Please follow these steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know what happens. Thanks!

Doomedtitan11

5 years ago

I gave that a try it still very delayed in the movements, it kinda feels like it helped a little but definitely not like I was still very hard to compete with everyone else is there anything else I can try?

EA_Aljo
Community Manager
5 years ago
@Doomedtitan11

Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Also, I can't stress enough how much better a wired connection is than wireless. Are you primarily wireless, but have tried wired to see if it makes a difference? If so, it would be good to go though those power cycling steps when switching to a wire and then try playing again.
- meleemedaddy
  5 years ago
  I've had similar ping issues for the last few months. Google Fiber hardwired to router. Speed or quality of internet is not the issue. I've power cycled everything. This is the only game I have this issue on. Super annoying. If you go on Reddit, this is consistently mentioned. Is there an issue with servers? Maybe time for an upgrade?