cant load from main screen
i am trying to load into the game this morning but it wont go past the main screen the doughnut in the corner just keeps going around.....and around? anyone else have this issue??
Forum Discussion
General troubleshooting tips:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/192785/possible-solutions-for-re-downloading-apple-devices-troubleshooting-tips/p1
- Update your device software
- Check for any Tapped Out update in store
- Log out/Log back in
- Restart device
- Clear cache
- Free up space (some Apple devices may require 4-5GB free space)
- Hard close the game and restart
- Load on another device
- Try a different wifi/connection/internet/broadband
- Accept or decline any pending friend requests
- Change your password ( only use letters and numbers, no symbols )
- If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/192785/possible-solutions-for-re-downloading-apple-devices-troubleshooting-tips/p1
