Donut farmers are cheaters

I can only assume that it is possible to obtain the multiplier and amounts if you've been around since the game for a long time. I haven't been around as long as a lot of people on the forum here and I probably get 1 million a day and have a multiplier of over 200%. I've probably bought less than 20% of the donuts I've spent in game. I feel you on the outcome of the support request. It shouldn't matter if you bought the donuts or earned them. They have logs that show when donuts are spent and how many and would be able to see that you don't have the thing they were spent on. That in and of itself should be sufficient for them to correct the situation. The "specialist" and the rep you spoke to directly should know what the game is capable of producing in both donuts and cash to someone willing to put in the effort to minimize their real world income spent on the game. How much you spent on the game is meaningless after all it is a free game. Personally I would report both the specialist and the rep you spoke with for misconduct as they should not treat thrifty players as cheaters.