Forum Discussion

mattawesome2's avatar
11 years ago

Donut Glitch...Again

Thats not so much a glitch than a failure. I have no help to offer really...maybe avoid spending money on the game.
  • jukan00's avatar
    jukan00
    New Spectator
    OP- Sorry to hear about that. I would definitely contact EA. There should be a record of the purchase and they should be able to give you the ticket back. (maybe even give you some free donuts for your troubles)
    You'll have to go to www.ea.com and click on help then open up a ticket. It may take a few days but I see no reason as to why they can't resolve it for you!
  • mattawesome2 wrote:
    Moments ago I bought a Gold Scratch R, and after a successful payment, my game chrashed, I restarted my game, nothing, restarted my phone, still nothing. I don't know what to do. PLEASE HELP. This is the second time something like this has happened.
    username- mattawesome2

    Sorry this happened.

    Like jukan said, if you want your ticket and a couple of extra donuts, contact EA and wait it out.

    If you want your money back, contact the Appstore or Google Play. Refund should be quick and painless.