EA are brilliant

prixton1 wrote:
I just attempted to get in contact to lodge a complaint (been a long time coming). I tried to do the customer service chat, and it brought me to a new tab (in safari, on ipad) where it said "please wait ...your approximate wait time is less than five minutes...." I waited for a full fifteen minutes, and nothing happened, no one logged on, it just kept saying "please wait...less than five minutes..." I then thought perhaps refreshing the page might help, and now it says "approximate wait time 10-15 minutes." I'm honestly kind of worried their chat system just isn't compatible with ipad /safari, it doesn't seem to be working at all...

Ratman used his ipad. Maybe leave it for a bit and try again later.