EA are brilliant

cogitoergosum8 wrote:

Ratman5674 wrote:

NMayo wrote:
I E-Mailed them anyways after the update since its still horribly laggy and crashy on my Galaxy Note 3...

that would be cool if they give me 15 donuts, but id rather they eat those donuts for dinner and stay late to fix the damn Game!!!!

Ratman used the thing where you can talk to them live. They said they are trying to fix it.

Yeah, the live chat feature is pretty cool. The customer service agents are really nice too. Last week, I bought a tray of donuts (132 donuts) and because of the glitchiness of the game, they never showed up in my game. So, I contacted customer service through the live chat feature and they just asked for a screenshot of my e-mail receipt and they gave me my donuts, plus an extra 33 for the inconvenience. It was worth the inconvenience for those extra donuts. I didn't even ask, they just offered them to me.

Same although I had purchased 900 and got 250 extra