EA has restored my faith in them

That is great news! :D

Congrats on getting your problem solved, and with doughnuts to boot. Don't go spending them all on Mystery boxes. :lol:

I have an open ticket with them that I haven't heard back about in 12 days now. It was escalated twice and I kind of forgot about it. Life kept getting in the way. I'd bet that's what they were banking on. I should probably shoot them another message to make sure they didn't forget about me. Hopefully my "specialist" also is a Simpsons fan with a sense of humor.

That's awesome!!! It's nice to hear that EA did just the right thing. They get bashed so much here, glad to know that they do indeed listen. Have fun spending those donuts!

I wish my town disappeared :lol:
1000 donuts, you could buy like 1000 white fences!

That's awesome, and grats on the mother lode of donut hauls! It's always nice to hear stories with happy endings. :D