>:)WOW!!! 10 friggin characters missing from Squeaky Voice Teen, Bumbleman, JesiGrass, HansMoleman, Carney, BlueHairLawyer, Sheri&Terri, Yes Guy... can't wait to enjoy conversation resolution w/EA on that one... >:)

How are they missing? You bought them and they are no longer in your town, town hall & character collection? Or they are no longer available to buy in the store?

I think you mean Kearney, not Carny. It's always important to get it exactly right with Customer Support - they get confused easily.

"wadebear;1541114" wrote:I think you mean Kearney, not Carny. It's always important to get it exactly right with Customer Support - they get confused easily.i think he ment barney ;)

I had characters go missing once when I was rearranging monorail tracks in water. EA was no help. First I had to figure out who all went missing by checking the town census. Then I stored each of their buildings and when I returned it, the characters returned. If some of the Simpsons are missing, you can't store the Simpsons house, so good luck with EA. :/ I had around 20-25 missing...what a panic.@ZennGlenn EA should be able to reset your town prior to this happening. You will lose any progress though.

Yeah it's Kearny... All very bizarre & every charcter is uniquely one w/out bldgs :o ...BluHrLwyr, BmblMan, Kearney, Jimbo, JesseGrass, HansMlMn, Sher&Terri, SqkyVcTeen, Texan, YesGuy...Wow, just earned my 3 yr badge the other day & this is the kick in the crotch to go w/it :s ...been trying to reach EA while traveling overseas / anti-functional mobile phone nonsense for ultimate challenge, so the only time I might ever prefer chat help the only option is for callback >:) ...great stuff, just great >:)

EA never fails to find new failures

42 Replies

wiedmannaj
8 years ago
How are they missing? You bought them and they are no longer in your town, town hall & character collection? Or they are no longer available to buy in the store?
wadebear
Retired Hero
8 years ago
I think you mean Kearney, not Carny. It's always important to get it exactly right with Customer Support - they get confused easily.
Grumpstown
8 years ago
"wadebear;1541114" wrote:
I think you mean Kearney, not Carny. It's always important to get it exactly right with Customer Support - they get confused easily.

i think he ment barney ;)
IckabodSchrek
Rising Newcomer
8 years ago
I had characters go missing once when I was rearranging monorail tracks in water. EA was no help. First I had to figure out who all went missing by checking the town census. Then I stored each of their buildings and when I returned it, the characters returned. If some of the Simpsons are missing, you can't store the Simpsons house, so good luck with EA. :/
I had around 20-25 missing...what a panic.
@ZennGlenn EA should be able to reset your town prior to this happening. You will lose any progress though.
ZennGlenn
Rising Newcomer
8 years ago
Yeah it's Kearny... All very bizarre & every charcter is uniquely one w/out bldgs :o ...BluHrLwyr, BmblMan, Kearney, Jimbo, JesseGrass, HansMlMn, Sher&Terri, SqkyVcTeen, Texan, YesGuy...
Wow, just earned my 3 yr badge the other day & this is the kick in the crotch to go w/it :s
...been trying to reach EA while traveling overseas / anti-functional mobile phone nonsense for ultimate challenge, so the only time I might ever prefer chat help the only option is for callback >:) ...great stuff, just great >:)
evant13579
8 years ago
all my characters went missing, ends up my phone was out of battery
smith69gers
8 years ago
"evant13579;1542012" wrote:
all my characters went missing, ends up my phone was out of battery

:D :D :D <3
sam_633377
8 years ago
"evant13579;1542012" wrote:
all my characters went missing, ends up my phone was out of battery

Hate it when that happens
frogger53
8 years ago
How many characters are we up to, anyway. Too many to mention?
IckabodSchrek
Rising Newcomer
8 years ago
"ZennGlenn;1541998" wrote:
Yeah it's Kearny... All very bizarre & every charcter is uniquely one w/out bldgs :o ...BluHrLwyr, BmblMan, Kearney, Jimbo, JesseGrass, HansMlMn, Sher&Terri, SqkyVcTeen, Texan, YesGuy...
Wow, just earned my 3 yr badge the other day & this is the kick in the **** to go w/it :s
...been trying to reach EA while traveling overseas / anti-functional mobile phone nonsense for ultimate challenge, so the only time I might ever prefer chat help the only option is for callback >:) ...great stuff, just great >:)

Grrr. That is really unfortunate, no way you can fix on your own. Well, just keep on EA. If you can get through the script readers, they do have some helpful people. Good luck, and let us know how it goes.