Edit: 2nd Gen Kindle Fire Players - any luck getting the update? Edit: We can't get it.

I have 12.9GB of space available. The game just isn't in my app store anymore. I don't know why. And today I can't even get into the game. I get the there's an update want want want box, that tells me to clear my app store cache. I have cleared every cache I can find and nada. I contacted EA and they can't help. They said to try uninstalling and reinstalling but that did nothing. This sucks.