Forum Discussion

lone_viper_wolf's avatar
lone_viper_wolf
5 years ago

Error in Logging in

This just happened to me. Cannot login to my game. Has an error message and asked me to try again. Anyone also facing this??


Edit:. Nevermind, I cleaned phone, restarted it. And now managed to go in again. Odd..
  • Haydigirl's avatar
    Haydigirl
    5 years ago
    I hate when that happens, I've changed my password in the past just to get back in. Now I usually wait, or delete & reinstall & that usually does it.
  • lone_viper_wolf's avatar
    lone_viper_wolf
    5 years ago
    "Haydigirl;c-2136358" wrote:
    I hate when that happens, I've changed my password in the past just to get back in. Now I usually wait, or delete & reinstall & that usually does it.


    Yes out of the blue the error occurred. For a moment I thought this may be the last time I would play the game as I didn't really want to deal with EA helpdesk.

    Yes reinstalling the app is a good tip. Thanks.
  • intbananas's avatar
    intbananas
    5 years ago
    I'm now seeing this issue a lot, but I find that after getting the failed to log in message I just need to come out of the game and then click back in again and it loads correctly.
  • Haydigirl's avatar
    Haydigirl
    5 years ago
    No problem @168sean168. I'm glad I could help, especially a longtime forum member. I've lurked the forum for years & just started posting.

  • thatdonald845's avatar
    thatdonald845
    5 years ago
    I get this and I press the "?" icon which takes me to EA page and when I exit that I am signed back in to the game.

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