Help My Land Is All Glitched!

sandwedgeking wrote:

RMancini10 wrote:
Just updated and is still messed up. Sigh.

Gonna have to ring up, have spent some money in game and can't play properly like this.

I could certainly be wrong, but I don't think you tried hard enough ("Removed some pieces and it did nothing").

The monorail pieces are the easiest items to add and remove in this game - no confirmation tap to put in inventory. It may sound drastic, but remove ALL of the water (or add concrete) that your monorail is placed on. Then store ALL of your long straight pieces - if you leave the short/S-shaped/curved pieces, you shouldn't have any problems replacing the long straight pieces after. Once you've done this, go to Krustyland or Neighbor screen and return. I'm guessing this will fix your problem. Now re-add all those straight pieces and exit and return. Still working? Then start adding your water, but understand there is a threshold - add the water slowly, exit and return - once there are too many pieces on water, you'll start seeing the glitches again.

You might think it's too much work, but I really don't believe EA reps will be able to help you or Brick. You and he seem to be the only ones having this problem - I haven't seen complaints elsewhere. If it were a widespread issue, more would be voicing concerns. Brick's monorail runs the entire perimeter of his town and I'd bet 90% of his 300+ rails are over water. So is yours. I don't think it's a coincidence.

Just trying to help - hope it works out for y'all and good luck to you when ya contact EA.

Thanks, I do appreciate this and will try removing everything. It was working fine for a bit after I built it all, late last night I collected money from the Akira 60 minute task involving 100 characters, the money was collecting and I closed the app. Since then it has been like this.

RMancini10 wrote:
Hi. First time poster. I can barely play right now because my characters are disappearing through buildings. Have tried re downloading but is really messed up. Loads of buildings and decorations overlap one another.

Should I just contact EA?

I had this problem and it took 4 live chats, an ea expert, and a little over 2 months to get this fixed. So i would contact ea as soon as possible.

GWARRIOR_56 wrote:

RMancini10 wrote:
Hi. First time poster. I can barely play right now because my characters are disappearing through buildings. Have tried re downloading but is really messed up. Loads of buildings and decorations overlap one another.

Should I just contact EA?

I had this problem and it took 4 live chats, an ea expert, and a little over 2 months to get this fixed. So i would contact ea as soon as possible.

Have contacted them via live chat, nothing really to help directly but simply the promise that it will be escalated. Out of interest did you try nuking your land in an attempt to fix it?

There is no glitch in my krustyland just main land.

RMancini10 wrote:

GWARRIOR_56 wrote:

RMancini10 wrote:
Hi. First time poster. I can barely play right now because my characters are disappearing through buildings. Have tried re downloading but is really messed up. Loads of buildings and decorations overlap one another.

Should I just contact EA?

I had this problem and it took 4 live chats, an ea expert, and a little over 2 months to get this fixed. So i would contact ea as soon as possible.

Have contacted them via live chat, nothing really to help directly but simply the promise that it will be escalated. Out of interest did you try nuking your land in an attempt to fix it?

There is no glitch in my krustyland just main land.

I did what Sandwed told butt not working, I'm not gonna nuke :mrgreen:
Will wait till fix, before it was fixed to :wink:

@sandwedgeking

Thx for help dough bro, really appriciate :thumbup:

Have removed every monorail piece and all the water going around my town and nothing still, not sure there is anything I can do myself to fix it, as it didn't appear straight after I finished my monorail - some hours later.

Am half tempted to nuke and try, my land is not finished at all, recently I started rebuilding but can take pictures and easily put them back.

Wife had this exact problem at beginning of Christmas. What fixed it for her was getting rid of not just monorail but the Sideshow Bob rakes from the Monsarno event. She had been shuffling moving them around shortly before the problem started. Just on a chance she started packing them up and as soon as she hit the problem rake, everything went back to normal instantly. Certainly worth a try.

Mine is now fixed, I removed all my monorail and left it for a while. Oddly when I logged in it came up with the not 'saved on other device' message, don't know presume getting rid of the monorail fixed it but EA promised they would look at it?

Regardless thanks Sandwed, contribution was very decent of you :)

RMancini10 wrote:
Mine is now fixed, I removed all my monorail and left it for a while. Oddly when I logged in it came up with the not 'saved on other device' message, don't know presume getting rid of the monorail fixed it but EA promised they would look at it?

Regardless thanks Sandwed, contribution was very decent of you :)

Glad it all worked out for you! Happy tapping!