How exactly was I helped?
Oh wow. Hopefully this means they are extending the event. Wouldn't make sense to fix a bug with roughly 2 days left in an event.
Forum Discussion
What exactly did you want help with?
The email button is literally right below the chat button on the customer service page.
And I'm not sure I understood what your problem was with the gold boxes? Did the boxes grant you two characters but then they never appeared? Or were you just complaining about the odds?
If it's the latter then I'm sorry but you know the event is chance based so what's the point in telling them to give you the prizes? He can't just give you the prizes because you don't like the event. There wasn't anything that he could do for you and he responded perfectly fine in the chat.
The email button is literally right below the chat button on the customer service page.
And I'm not sure I understood what your problem was with the gold boxes? Did the boxes grant you two characters but then they never appeared? Or were you just complaining about the odds?
If it's the latter then I'm sorry but you know the event is chance based so what's the point in telling them to give you the prizes? He can't just give you the prizes because you don't like the event. There wasn't anything that he could do for you and he responded perfectly fine in the chat.
